Official Rules

Customer Feedback Sweepstakes (the "Sweepstakes")


1. General Information


Sweepstakes Sponsor:

Alaska Airlines


Sweepstakes Sponsor State:


Sweepstakes Start Date:

January 1,

Sweepstakes End Date:

December 31,

Sweepstakes Prize:

Two round trip tickets to anywhere Alaska flies (one prize awarded per month). ARV is $920.

Odds of Winning:

 Odds of winning depend on the number of eligible entries received.






3. Eligibility: Participation in the Sweepstakes is open only to legal residents of the United States who have reached the age of majority by the first day of the sweepstakes dates as described in Section 1 above. Employees, officers & directors of Sweepstakes Sponsor, its franchises or licensees, their respective parent companies, subsidiaries, affiliates, advertising and promotion agencies and the immediate families or members of the same household of such employees/officers/directors are not eligible to enter. Sweepstakes is void in Puerto Rico, the U.S. Virgin Islands, U.S. Military installations in foreign countries, and where prohibited by law.


4. Sweepstakes Dates:  The Sweepstakes Period begin at the Sweepstakes Start Date as described in Section 1 above and ends at the Sweepstakes End Date as described in Section 1 above. There is one drawing per month during the Sweepstakes Period.


5.  Prize: One Prize winner will be drawn randomly from the pool of eligible entries during each month during the Sweepstakes Period. Each Prize winner will receive the Sweepstakes Prize as described in Section 1 above.   


Total retail value of the Prize is as described in Section 1 above.  No prize substitution is allowed by winner. The prize is nontransferable and will be subject to the Sponsor's policies. The prize is provided "AS IS" and without any warranty of any kind. Limit one prize per household/family. 


6. To enter the Sweepstakes, complete the survey at, or complete a survey sent to you by or on behalf of Alaska Airlines. Only one entry per person and per email address, per month.  In case of dispute as to identity of participant, entry will be declared made by the authorized account holder of the email address submitted with the entry. "Authorized Account Holder" is defined as the natural person who is assigned an email address by an Internet access provider, online service provider, or other organization (e.g., business, educational, institution, etc.) responsible for assigning email addresses or the domain associated with the submitted email address. Any other attempted form of entry is prohibited; no automatic, programmed; robotic or similar means of entry are permitted.


All entries become the sole property of the Sponsor and receipt of entries will not be acknowledged. Delivery of prize requires a street address. Sponsor is not responsible for telecommunications, network, electronic, technical or computer failure or any kind of lost, late, incomplete, mutilated, invalid, unintelligible, misdirected entries, all of which will be disqualified.  Facsimiles, mechanical reproductions, alterations or forged entries will not be accepted. Only completed entry forms with valid email addresses are eligible and all ineligible entries will be disqualified. 


7. Drawing: Winner will be selected in a random drawing from all eligible entries received during each month in the Sweepstakes Period. The drawing will be conducted by Sponsor shortly following the end of the month.  After selecting a winner, Sponsor will select two back up winners and place the entry forms in a sealed envelope.  In the event that the first entry form selected is discovered to be invalid for any reason whatsoever, or if the person who submitted the first entry form does not respond to the notification that they won as described in section 8 below, Sponsor will randomly select a winner from the back up winner names, who shall be subject to the same rules and conditions set forth herein.  All decisions of Sponsor are final and binding.


8. Notification: Winner(s) will be notified by email within 10 days of each drawing.  If unable to make contact with the winner within fifteen (15) days after Sponsor first attempts to notify the winner, or if the winner fails to claim the prize, Sponsor will select a back up winner in accordance with the above.  Likewise, if the original winner is ineligible or fails to timely return the signed Affidavit of Eligibility and Publicity/Liability Releases, or in the event of non-compliance with any other requirements of this Sweepstakes, the winner shall forfeit the prize in its entirety, and Sponsor shall award the prize to an alternate winner selected in accordance with the above. 


9. Conditions: All taxes and other expenses associated with the receipt or use of the prize are the sole responsibility of the winner. Participation in the Sweepstakes constitutes participant's permission for the Sponsor to use his/her name, hometown city and state, likeness, biographical information and any statements made by participant regarding the Sweepstakes or Sponsor for editorial, advertising, public relations, and promotional purposes without notice or additional compensation, except where prohibited by law.


By entering the Sweepstakes, each participant warrants that he or she has read and agrees to abide by all of these Official Rules and that he or she is not prohibited from participating in the Sweepstakes.  Each participant agrees to release, discharge, indemnify and hold harmless Sponsor and its parent, subsidiaries, affiliates, shareholders, employees, officers, directors, agents, representatives, advertising and promotion agencies and prize suppliers from any liability arising from or related to the sweepstakes, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy.  BECAUSE SPONSOR COLLECTS PERSONAL INFORMATION FROM PARTICIPANTS ENTERING THIS SWEEPSTAKES, SPONSOR ENCOURAGES ALL PARTICIPANTS TO REVIEW ITS PRIVACY POLICY. 


10. Additional Terms: Sponsor reserves the right, in its sole discretion, to cancel, terminate, modify, or suspend this Sweepstakes for any reason.  Sponsor reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the Sweepstakes or Sponsor's website. Sponsor reserves the right to prosecute any fraudulent activities to the full extent of the law.


11. Winners List or a copy of the Official Rules: To obtain name of prizewinner or a copy of the Official Rules, send a self-addressed, stamped envelope by the Sweepstakes End Date to "Customer Feedback Sweepstakes" at: P.O. Box 68900, Seattle, WA 98168


12. This Sweepstakes' sponsor is as described in Section 1 above ("Sweepstakes Sponsor").


13.  The agreement contained in these Official Rules is governed by the laws of the State of Washington.